NSW will not use iVote again for elections until 'extensive reconfiguration' is made

The NSW Electoral Commission (NSWEC) has announced it will not use the iVote system again until “extensive reconfiguration and testing” is undertaken.

During local elections last month, an unknown number of voters were unable to cast a vote due to the state’s iVote online voting system suffering a failure for a portion of the voting period. In the immediate aftermath, the NSWEC attributed the iVote online voting system failure to a higher-than-expected elector load, with around 650,000 people using the system during the local elections last month.

“Almost triple the number of voters have used iVote at these elections than any previous election,” NSWEC said at the time.

Just before the year wrapped up, the state’s electoral commissioner revealed the iVote system failure during the state’s local elections last month may have materially impacted councillor elections in Kempsey, Singleton, and the City of Shellharbour. 

Providing another update yesterday, the electoral commissioner John Schmidt said the iVote system would not be used until the issues experienced last month were rectified. The NSWEC said it was still undertaking a comprehensive review and analysis of the root cause of the problem that surfaced on the iVote system.

Schmidt explained that there is currently no backup support available

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