Five major banks from Canada were impacted by an hours-long outage that got them offline. Online and mobile banking together with customer e-transfer services were blocked during this time.
Canadian Online Banking Off for Hours
Among the impacted Canadian banks were also BMO (Bank of Montreal), Scotiabank, TD Bank Canada, Royal Bank of Canada (RBC), and the Canadian Imperial Bank of Commerce (CIBC).
According to the BleepingComputer publication, more user reports on the fact that their online banking did not work were registered between 5 p.m. and 6 p.m. Eastern time on Wednesday.
An RBC representative posted a tweet announcing technical issues with online and mobile banking services.
We are currently experiencing technical issues with our online and mobile banking, as well as our phone systems. Our experts are investigating and working to get this fixed as quickly as possible, but we have no ETA to provide at this time. We appreciate your patience ^A
— RBC (@RBC) February 17, 2022
Andrew Curries, a customer of RBC, said he had no access to money and was stuck in the checkout line at the grocery store.
Other customers from BMO noticed that the “Global Money Transfer service” did not work the