T-Mobile reported blocking 21 billion scam calls during a record-smashing year for robocalls.
No surprise to anyone with a phone: Robocalls are rampant. In fact, the number of scam calls more than doubled over the past year, successfully bilking wireless phone customers out of $29.8 billion in 2021 alone.
Wireless carrier T-Mobile just released its Scam and Robocall year-end report, and the numbers tell the story: Scam call traffic is up 116 percent over 2020; averaging about 425 million calls every week. According to T-Mobile, it cost wireless customers a projected $29.8 billion in 2021.
T-Mobile offers its customers a Scam Shield service, which, the company added, had blocked more than 21 billion junk calls in 2021 as of earlier this month.
“Attempted scam calls hit record highs in 2021, but with Scam Shield we are identifying or blocking an average 1.8 billion calls each month – or 700 calls per second! – for our T-Mobile and Metro by T-Mobile customers,” Jon Freier, president of T-Mobile’s Consumer Group, said about the report’s findings.
“We know that scammers won’t stop as long as they continue to