Significant Disconnect Between SOC Leaders and Staff

Significant Disconnect Between SOC Leaders and Staff

There is a significant disconnect between security operations center (SOC) leaders and staff, which is reducing the effectiveness of these teams, according to a new report by Devo Technologies.

The study used insights from over 1000 cybersecurity professionals; 535 leaders (senior executives, vice president, director or manager) and 485 staff/practitioner level (supervisor, technician staff or contractor). Almost 60% of SOC workers gave low grades to their leaders for how well they communicate the SOC strategy to them, with 13% rating their bosses a two or lower on a 10-point scale. Additionally, more than 40% of these respondents said that lack of leadership or executive-level support was a major barrier to success.

This disconnect was highlighted by a significant variation in perceptions of how well SOCs are working between leaders and staff. For example, half of leaders rated their SOC as ‘highly effective’ compared to less than 40% of staff. In addition, over half (51%) of leaders said their SOC effectively mitigates risks after they are identified versus just 35% of staff.

Another worrying finding was that 45% of staff and 37% of leaders did not believe SOC objectives were aligned with business needs.

The report also

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