The University of Sunderland faced extensive operational issues that took most of its IT systems down. It is believed that the issue was caused by a cyber-attack.
The first signs of malfunction with the university’s IT systems occurred on Tuesday morning, but the problems seem to be widespread and unsolvable.
All phone lines, the official website, the primary email servers, library WiFi, on-premise PC/laptop access, printing, and all online portals that students utilize to access eBooks, journals, and other services appear to have been knocked down by the attack.
Unfortunately, there is no estimate for when the systems will be operational again since the assault seems to be in the containment phase.
Students who do not have any urgent questions can check the university’s social media platforms for updates on the situation, as the single operational mailbox is currently overwhelmed.
❗ University update❗
The University continues to experience extensive IT issues which has all the hallmarks of a cyber-attack. Our telephone lines, website and IT systems are still down. @Graemethedean @sunderlandsu @UoSFutures @UniOfSunComms pic.twitter.com/2h21JLHib6
— University of Sunderland (@sunderlanduni) October 13, 2021
Also, a new website called “uostoday.sunderland.ac.uk” has been set up to provide updates to concerned students,