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What airports can teach us about the power of invisible business AI
Airports appear effortless to travelers but rely on complex, invisible coordination between dozens of systems and stakeholders. Businesses face the same challenge. The article argues AI's greatest value lies not in headline-grabbing applications but in behind-the-scenes operational intelligence — connecting data sources, anticipating disruptions, and enabling adaptive responses. Like well-run airports, successful businesses will embed AI into core processes so customers simply notice that everything works.