Kronos Still Dragging Itself Back From Ransomware Hell

And customers including Tesla, PepsiCo and NYC transit workers are filing lawsuits over the “real pain in the rear end” of manual inputting, inaccurate wages & more.

Remember when Kronos, the workforce-management workhorse, got whacked by ransomware in December, right in time to gum up end-of-year HR busywork such as bonuses and vacation tracking?

Could take days to crawl back, Ultimate Kronos Group (UKG) said at the time. Or, then again, could take up to several weeks, it said in a subsequent update.

It turns out that dragging its Kronos Private Cloud (KPC) systems back has taken nearly two months. As of Jan. 22, it wasn’t yet done dragging them back, but aggrieved customers had started the process of dragging the company into court as scheduling and payroll was disrupted at thousands of employersincluding hospitals – many of which have been forced to log hours manually.

As NPR reported on Jan. 15, some 8 million people experienced “administrative chaos” following the attack, including tens of thousands of public transit workers in the New York City metro area, public service workers in Cleveland, employees of FedEx and Whole Foods, and “medical workers across the

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