APAC firms see need to train staff in digital skills, but few actually do so

Most organisations in Asia-Pacific realise their employees need training in digital skills, but few have put in place plans to do so. With cloud and cybersecurity amongst the top digital skills in demand, employers run the risk of missing out on key business benefits if the skills gaps remain unplugged.

Specifically, the ability to use cloud-based tools such as accounting and CRM (customer relationship management) software-as-a-service (SaaS) applications emerged as the top-most needed digital skill by 2025, according to a study commissioned by Amazon Web Services (AWS). This was followed by cybersecurity skills, including the ability to develop or deploy protocols as well as techniques to maintain the security of their organisation’s digital systems and data.

Conducted last August by consultancy AlphaBeta, the online survey polled 2,166 employers and 7,193 workers across seven Asia-Pacific markets: Singapore, Australia, India, Indonesia, Japan, New Zealand, and South Korea. Employers comprised business and IT managers from organisations in private and public sectors, while workers included tech and non-tech full-time employees who used digital skills in their jobs.

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