After a few days of dealing with technical issues, the American all-digital wireless carrier Visible confirmed that some of its customers’ accounts have been compromised.
For those who don’t know, Visible is a Verizon-owned digital carrier operating on the telecommunication corporation’s network that became highly popular as its prices are low and the plans are unlimited.
A few days ago, an employee announced on the company’s official sub-reddit that Visible is investigating an incident that resulted in the compromise of a small number of accounts belonging to its customers.
We’re currently investigating an incident where information on a small number of member accounts was changed without their authorization. We’re working hard to take protective steps to secure these accounts…You should review any other accounts that share the same email, login, or password, and make any changes you determine necessary to secure those accounts.
Even if that’s all the organization had to say about the hack, the Visible employee urged users to secure their accounts using credentials that they also used for other online services, insinuating a possible credential stuffing threat.
All the impacted customers said they couldn’t access their accounts to reset their passwords. Some of them claimed they