HR management platform Kronos has been hit with a ransomware attack, revealing that information from many of its high-profile customers may have been accessed.
UKG, Kronos’ parent company, said the vital service will be out for “several weeks” and urged customers to “evaluate and implement alternative business continuity protocols related to the affected UKG solutions.”
In a statement to ZDNet, UKG said it “recently became aware of a ransomware incident that has disrupted the Kronos Private Cloud,” which they said “houses solutions used by a limited number of our customers.”
“We recognize the seriousness of the issue and have mobilized all available resources to support our customers and are working diligently to restore the affected services,” the company said.
The statement comes hours after the company posted a message on the Kronos community message board, explaining that staff noticed “unusual activity impacting UKG solutions using Kronos Private Cloud” on Saturday night. This private cloud houses data for UKG Workforce Central, UKG TeleStaff, Healthcare Extensions, and Banking Scheduling Solutions.
“At this time, we are not aware of an impact to UKG Pro, UKG Ready, UKG Dimensions, or any other UKG products or solutions, which are housed in separate environments and not in the Kronos Private Cloud,”