I can’t help myself. I find myself liking Alexa. She/he/it isn’t exactly a friend, but I can play music and find out the weather and do all sorts of things. I tell myself that Alexa is useful for work too: for research, interesting product design features for identity services and more.
Voice-enabled services are playing a greater part in our lives, especially now that many of us work from home during the COVID-19 pandemic. But when we make those work calls or do Zoom conferences, can we depend on Alexa to be respectful of our privacy?
As workers across the globe move to remote working because of the pandemic, Alexa is our home office stalwart, beside us through our stay-at-home vigil. And as the pandemic eases, we may find that we continue to work from home more often. Remote working is a model of choice for many; a poll on attitudes towards remote working found 99% of us want to work remotely at least part-time.
However, Alexa and similar digital assistants have been under scrutiny by the privacy and security community, and many security and privacy concerns are being aired about amazon Alexa. Is Alexa safe to use