Norton Names Tech Support Phishing Scams Top Threat

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Norton Names Tech Support Phishing Scams Top Threat

Got a pop-up message from tech support? It’s probably not the real thing. Tech support scams were the top phishing threat for organizations in the third quarter of 2021, reported NortonLifeLock.

Tech Support Scam Takeaways

The consumer antivirus company reported that it blocked over 12.3 million tech support URLs connected with scam attempts between July and September. At this volume, tech support scams served as the top phishing threat during that period.

Those numbers weren’t a surprise. For instance, Microsoft noted that, while the numbers of this kind of scam reported to them generally fell since 2018, 60% of consumers faced a tech support scam between July 2020 and July 2021. One in six of those people fell for the ruse. In response, 30% of victims suffered computer problems. This was followed by compromised passwords and fraudulent use of payment cards at 23% and 18%, respectively.

Out of all the age groups surveyed, millennials and Gen Zers experienced the greatest exposure to tech support phishing scams. One-tenth of respondents from both age groups fell for the ploy, losing money in the

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