Every MSP is on a journey for success, relevance, and growth. But in all likelihood their current business model may not be enough to sustain that pace for much longer. To differentiate themselves, MSPs should look to adapt and adopt new qualities that people will actively engage with and respond to. Implementing strategies and initiatives that echo the values of those in your community and go beyond offering a product or service will set you on a path to becoming your “business of the future,” according to Dan Scott, IT Nation community manager, EMEA, at ConnectWise, and vice chair of UK Business Technology Community.
Scott outlined five areas that MSPs should focus on to prepare for their business of the future: security, sustainability, community, diversity, and culture, during a UKI Business Technology meeting in Manchester, UK. Here’s a closer look at each:
Cybersecurity: The Shift from Add-on to Cornerstone
Security threats are on the rise and the shift from cybersecurity being an add-on to a cornerstone in service offerings has already happened. Scott suspects that within three years, security will go from being 30% of most MSPs businesses to 80%, a dramatic jump.
Unsurprisingly, this means employing security